Responsible Gaming

Starda Casino is committed to promoting safe, informed and responsible gambling. Gambling should be an entertainment activity, not a way to make money or solve financial problems. Before you play, understand the risks, set limits that suit your circumstances and only gamble with money you can afford to lose.

Starda Casino holds a Curaçao Gaming Authority licence, reference OGL/2024/169/0146, issued to operator GALAKTIKA N.V. Player accounts and transactions are protected by SSL encryption and Cloudflare security.

Gamble responsibly

Gambling can be enjoyable when it is approached as a form of entertainment. However, gambling always involves risk, and there is no guaranteed way to predict or control the result of a game. Previous results, lucky streaks, near wins and personal strategies do not change the odds of future outcomes. You should never treat gambling as a source of income, an investment or a solution to financial difficulties.

Before opening a game or placing a bet, consider whether gambling is appropriate for you. Set a budget for both money and time, and decide how much you are prepared to lose before you begin. Once your budget or time limit has been reached, stop playing. Do not increase your limits to recover losses, and do not continue gambling because you feel that a win is due.

Only gamble with money set aside for entertainment after essential expenses have been paid.
Set a spending limit and a time limit before you start playing.
Keep track of your deposits, wagers and losses rather than relying on memory.
Take regular breaks and avoid gambling when tired, upset, stressed or under the influence of alcohol or other substances.
Never borrow money, use credit intended for essential expenses or sell personal items to fund gambling.
Do not chase losses by increasing bet sizes or playing for longer.
Avoid gambling as a way to escape personal, emotional or financial problems.
Talk openly with someone you trust if gambling is becoming difficult to manage.

If you are unsure whether gambling is remaining within your chosen limits, stop and take time away from gambling. A pause can help you review your behaviour without the pressure of an active session. You can also seek independent information or professional support before deciding whether to play again.

Tools to help you stay in control

Starda Casino may provide account features designed to help players manage their gambling. Depending on the feature available to you, these may include deposit limits, wagering or loss controls, session reminders, time-outs and self-exclusion. These tools are intended to support informed decisions and do not remove the risks associated with gambling.

Set limits before you play

A limit is most effective when it is set before gambling begins. Consider setting a daily, weekly or monthly amount that reflects your entertainment budget. You should also consider how much time you want to spend on the site. Select an amount and period that you can realistically follow, and do not change it simply because you are losing or trying to win back money.

Take a break

A time-out can prevent access to gambling for a selected period and may be useful if you want a short break to review your habits. During a break, avoid replacing online gambling with other gambling activities. Use the time to focus on everyday responsibilities, relationships, health and other interests.

Self-exclusion

Self-exclusion is a stronger measure for people who want to stop gambling for a longer period. If you choose self-exclusion, you should not attempt to create another account or use another person’s account. You should also consider asking a trusted person for support and removing access to payment methods or gambling-related messages where possible. Self-exclusion does not reverse previous gambling activity, settle financial obligations or guarantee recovery on its own.

To ask about available limits, time-outs or self-exclusion options, use the customer support channel shown on the Starda Casino website. We will not add contact details to this page because support options and availability may change. Read the relevant terms carefully so you understand when a restriction begins, how long it lasts and whether it can be changed.

Recognising gambling harm

Gambling harm can affect finances, mental health, physical health, work, study and relationships. It can develop gradually, and a person may not recognise the problem at first. Experiencing one sign does not necessarily mean you have a gambling disorder, but repeated or increasing signs are a reason to pause and seek help.

Spending more time or money gambling than you intended.
Feeling restless, irritable or anxious when trying to cut down or stop.
Thinking about gambling frequently during work, study or family time.
Trying to win back losses by gambling more often or placing larger bets.
Hiding gambling activity, deposits, losses or account statements from other people.
Borrowing money, missing bills or using savings to continue gambling.
Neglecting work, study, health, relationships or other responsibilities.
Feeling guilt, shame, hopelessness or distress because of gambling.
Attempting to stop several times without being able to do so.
Gambling to cope with stress, loneliness, sadness, boredom or other difficult feelings.

If any of these signs apply to you, stop gambling and speak with someone you trust. Consider contacting an Australian gambling support service, a qualified counsellor, a health professional or a community support organisation. Independent support can help you understand what is happening, make a plan and address related financial or emotional concerns. You do not need to wait until a problem becomes severe before asking for help.

If gambling is causing immediate danger, severe distress or thoughts of self-harm, seek urgent assistance through Australian emergency or crisis services. Your safety is more important than any gambling account, balance or loss. If you are supporting someone else, listen without judgement, encourage professional help and avoid lending money to fund gambling.

Protecting young people and vulnerable people

Gambling is not suitable for anyone under the legal gambling age. Starda Casino services are intended for eligible adults only. We take age and identity requirements seriously, and account information may be checked where required. Do not allow another person to use your account, and never share your password, payment details or security codes.

Parents, carers and guardians should take practical steps to reduce a young person’s exposure to gambling. Keep payment information private, use appropriate device and network controls, discuss the risks of gambling and pay attention to unusual activity. Young people can be influenced by gambling advertising, game-like features, sports promotion and social media, so clear conversations about chance, odds and money are important.

People experiencing financial stress, mental health difficulties, substance use, relationship problems or other vulnerabilities may face increased gambling risk. Gambling should not be used to manage these issues. Consider speaking with a health professional or support service that can provide advice suited to your circumstances.

Our approach

Responsible gambling is a shared responsibility. We aim to provide clear information about gambling risks and available control features. We may take steps to meet legal and operational requirements when account activity raises concerns, but no website can identify every risk or prevent every instance of gambling harm. You remain responsible for using the available tools, maintaining account security and seeking help when gambling is no longer enjoyable or affordable.

For further information about your account, available responsible gambling features or the steps to request a restriction, review the information on the Starda Casino website and contact support through the published channel. For independent help in Australia, search for recognised gambling counselling and support services through Australian government or community health resources.